Returns & Exchanges

At Guinness Webstore, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original condition.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Take your package to the nearest authorized shipping location and keep your tracking receipt until your refund or exchange is processed.